BLOG·AgentOps·Jun 2026
Why most agents die in pilot — and the 5 production patterns that prevent it
Five production patterns we apply on every engagement to push agents through the pilot-to-production wall.
Insights
Practitioner thinking for the agentic era.
No vendor takes. No keynote fluff. Everything here is written by engineers and advisors who ship agents for a living.
WHITEPAPER·AgentOps·May 2026
The AgentOps Reference Architecture
Observability, evals, governance — the full reference architecture we deploy at Fortune 1000 clients.
BLOG·Strategy·May 2026
Prior auth is the wedge: an agentic playbook for payer ops
Where to start in payer ops, what to ship first, and how to measure denial leakage recovery.
WEBINAR·Migration·Apr 2026
From RPA to Agentic: a migration playbook
Lessons from 3x Automation 360 migrations and what we'd do differently next time.
CASE STUDY·Strategy·Apr 2026
$800K saved by standing up an Automation COE the right way
How we re-architected a stalled COE into a governed pipeline of 30+ agents.
WHITEPAPER·Governance·Mar 2026
ISO/IEC 42001 alignment for agentic systems
A practical mapping of 42001 controls onto a production agent stack.
BLOG·Engineering·Mar 2026
Evals are the product spec — write them first
How we treat evals as the product contract for every agent we ship.
NEWSLETTER·Strategy·Mar 2026
The Operating Layer — Vol. 12
Monthly dispatch on agentic AI in the enterprise: what we shipped, what we read, what we're betting on.
WEBINAR·AgentOps·Feb 2026
Agents in the utility back office: 1,200+ vendors, one inbox
Live walkthrough of a vendor invoice agent running at IOU scale.
BLOG·Voice·Feb 2026
Sub-400ms turn latency: shipping production voice agents
What it takes to make a real-time voice agent feel like a human operator.