Jun 2026 · 9 min read
Why most agents die in pilot
Five production patterns we apply on every engagement to push agents through the pilot-to-production wall.
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The Xalta blog.
Writing by the engineers and advisors who ship agents for a living.
May 2026 · 7 min read
Prior auth is the wedge
Where to start in payer ops, what to ship first, and how to measure denial leakage recovery.
Read article →Mar 2026 · 6 min read
Evals are the product spec
How we treat evals as the product contract for every agent we ship.
Read article →Feb 2026 · 10 min read
Sub-400ms turn latency in production
What it takes to make a real-time voice agent feel like a human operator.
Read article →Jan 2026 · 8 min read
How to redesign a stalled Automation COE
From 4 use cases to 30+ deployed agents in 18 months — the operating model that made it work.
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